Virtual Medical Assistant Philippine Based

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VIRMEDY

where excellence meets healthcare support!

VIRMEDY, your reliable companion for medical remote virtual assistant services situated in the Philippines

VIRMEDY emerged as an offshoot of B7stars Connect. This agency specializes in offshore outsourcing services and remote virtual assistants who demonstrate excellence in technical services, as well as payroll and timesheet validations for diverse recruitment agencies in the UK. Leveraging our extensive experience on recruiting, training, managing, and supervising the virtual assistants, we have embarked on a new path dedicated to the healthcare sector

VIRMEDY was established specifically to address the increasing demand for medical virtual assistants in the healthcare sector.

Acknowledging the potential for significant cost reductions and improved operational efficiency, we launched Virmedy to offer specialized, highly skilled medical virtual assistants to healthcare institutions and professionals.

Our extensive experience in the field of outsourcing and remote work has strengthened our capabilities in effectively managing and coordinating these assistants

Through this journey, we have developed a profound comprehension of the distinct demands associated with recruiting, training, supervising, and overseeing them. This foundation equips us to provide highly specialized, secure, and efficient medical remote support services

VIRTUAL MEDICAL CODER

MEDICAL CODER TASKS

REVENUE OPTIMIZATION

BENEFITS OF VIRTUAL
MEDICAL CODER

VIRMEDY  virtual medical coder is a trained professional who specializes in translating healthcare services, diagnoses, and procedures into universally recognized medical codes.

  • Can support your team by assigning precise medical codes to diagnoses, procedures, and services carried out during patient encounters, surgeries, and treatments.
  • Can aid in the examination of patient medical records, encompassing clinical notes, physician documentation, and test results, to extract pertinent data for coding purposes.
  • Ensure that the documentation supports the assigned codes and is compliant with coding guidelines and regulations.
  • Ensure the accuracy and completeness of medical coding to prevent errors, claim denials, and revenue loss.

Virtual Medical Coders play a crucial role in the revenue cycle by ensuring that services are properly coded, which directly impacts claims processing, reimbursement, and revenue generation.

  • Cost Savings: Virtual medical billing professionals either replace or complement your on-site staff, contributing to the reduction of overhead expenses linked to salary, physical office space, equipment, and employee benefits.
  • Enhanced Efficiency: Remote coders optimize coding processes, speeding up the billing and reimbursement cycle
  • Timely Revenue: Efficient coding leads to faster claims processing and reimbursement, resulting in improved cash flow for healthcare providers.
  • Enhanced Resource Allocation: Healthcare facilities can allocate resources that would have been spent on coding to other essential areas.

VIRTUAL MEDICAL BILLER

MEDICAL BILLER TASKS

REVENUE CYCLE MANAGEMENT

BENEFITS OF VIRTUAL MEDICAL BILLER

VIRMEDY virtual medical biller performs a range of core tasks essential to the medical billing and revenue cycle management process. Their responsibilities are crucial to ensuring healthcare providers receive proper reimbursement for the services they render

  • Prepare and review medical claims for accuracy, ensuring that all required information, codes, and documentation are complete and compliant with billing regulations.
  • Submit medical claims to insurance companies or government healthcare programs electronically or via paper submissions
  • Generate patient bills and statements, detailing services rendered, insurance adjustments, and patient responsibilities.
  • Process patient payments, including copayments, deductibles, and outstanding balances.
  • Investigate claim denials, resubmit corrected claims, and appeal denials when necessary.

These experts oversee the entire revenue cycle, from patient registration and insurance verification to claims processing and accounts receivable management. Their goal is to maximize revenue for healthcare providers while minimizing billing errors.

  • Cost Savings: Virtual medical billing professionals either replace or complement your on-site staff, contributing to the reduction of overhead expenses linked to salary, physical office space, equipment, and employee benefits.
  • Reduced Administrative Burden: Healthcare providers can delegate complex billing tasks to remote professionals, reducing their administrative workload.
  • Improved Cash Flow: Efficient billing processes lead to faster reimbursement, providing a more stable and predictable cash flow for healthcare providers.

VIRTUAL ADMIN
SUPPORT

ADMIN TASKS

INSURANCE VERIFICATION

PRIOR AUTHORIZATION

VIRMEDY Virtual Admin Support provides a wide range of administrative services from a remote location, offering a cost-effective solution while maintaining the highest standards of patient care and compliance

  • Accurately enter and maintain patient data, medical records, and administrative records in electronic health record (EHR) systems or other databases.
  • Ensure that all records are updated, organized, and compliant with healthcare data privacy regulations, such as HIPAA.
  • Manage healthcare providers’ schedules by scheduling and coordinating patient appointments, follow-up visits, and consultations.
  • Provide general administrative support, including sorting and managing emails, organizing documents, and assisting with paperwork and documentation.
  • Collecting patient insurance information, contacting insurance companies to verify coverage, and ensuring that the services provided align with the patient’s insurance plan.
  • Confirming a patient’s eligibility, coverage, and benefits under their health insurance plan to ensure accurate billing and reimbursement for healthcare services.
  • Assist in coordinating referrals to specialists or other healthcare providers, including obtaining prior authorizations and scheduling appointments.
  • Preauthorization follow-ups: In bureaucratic processes, merely submitting all the necessary requirements doesn’t mark the conclusion. Your VA would diligently follow up with insurance companies to secure a definitive resolution for your office, which could be approval, denial, or redirection.

VIRTUAL MEDICAL SCRIBE

REAL-TIME DOCUMENTATION

ENHANCED PRIVACY
PERCEPTION

BENEFITS OF VIRTUAL
MEDICAL SCRIBE

VIRMEDY virtual scribes participate in patient encounters via video conferencing from an offsite location. They assist healthcare providers by ensuring that patient encounters and medical records are accurately transcribed in electronic health records (EHR) systems, allowing providers to focus on patient care.

  • Remote virtual scribes listen to patient encounters via secure audio or video conferencing and transcribe the encounter into the EHR system in real-time.
  • review patient charts, enter relevant data, and ensure that all aspects of the patient encounter are accurately documented.
  • Remote virtual scribes are well-versed in medical terminology and coding, ensuring that procedures, diagnoses, and treatments are accurately recorded.

One downside of having an on-site scribe is the potential invasion of privacy, especially in the intimate setting of an examination room. Patients might feel uneasy with another person present during sensitive appointments. In contrast, a virtual medical scribe alleviates this concern, as patients perceive them as less intrusive, preserving the traditional sense of privacy in a doctor’s office.

  • Enhanced Efficiency: Remote virtual scribes allow healthcare providers to save time on documentation, enabling them to see more patients and improving overall workflow.
  • Cost Savings: Remote virtual scribes can be a cost-effective alternative to in-person scribes and reduce the need for additional on-site staff.
  • Focus on Patient Care: By taking over the documentation process, remote scribes allow healthcare providers to devote more time and attention to patient care.

VIRTUAL RECEPTIONIST

PATIENT INTERACTION

PATIENT REGISTRATION AND DOCUMENTATION

CUSTOMER SERVICE

VIRMEDY Virtual Medical Receptionists are responsible for a wide range of tasks that play a critical role in maintaining the smooth operation of healthcare facilities and ensuring quality patient experiences

  • Answering phone calls and responding to inquiries from patients.
  • Scheduling and managing patient appointments, including follow-up and rescheduling as needed.
  • Providing information about medical services, directions to the clinic, and appointment reminders
  • Collecting and verifying patient information, including personal details and insurance data.
  • Entering patient information accurately into electronic medical record (EMR) systems or other databases.
  • Ensuring all patient forms and consent documents are completed and filed correctly.
  • Ensuring data security and adherence to healthcare industry regulations when handling patient information.

Providing excellent customer service by addressing patient questions, concerns, and requests professionally and empathetically.

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