Virtual Medical Assistant Philippine Based

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VIRTUAL MEDICAL ASSISTANT PHILIPPINES

ELEVATE YOUR HEALTHCARE ADMINISTRATION WITH OUR VIRTUAL MEDICAL ASSISTANT FOR
MEDICAL AND DENTAL PROFESSIONALS


HIRING PROCESS
HOW IT WORKS

COST SAVINGS

Virtual Medical Assistant based in the Philippines are often more cost-effective than hiring full-time, in-house staff. You can save on expenses like salaries, benefits, office space, and equipment. 

COMMITMENT

Our commitment is to enable healthcare providers to focus on what matters most – patient care. We are dedicated to delivering reliable, efficient, and cost-effective virtual medical support services that empower your organization to thrive

FOCUS ON CORE TASKS

By outsourcing administrative tasks to  virtual medical assistant based in the Philippines, your healthcare organization can free up valuable time and resources to concentrate on your core activities

Unlock Cost Savings with VERMIDY Virtual Medical Assistant for Your Healthcare Practice

Let’s get to the point: healthcare professionals can enjoy numerous advantages when hiring remote virtual assistants, such as regaining time for themselves and patients, reducing administrative burdens, and focusing on essential tasks.

While similar benefits can be obtained through on-site medical assistants, the standout motivation for healthcare professionals in choosing virtual medical assistants is the remarkable cost savings they provide.

Key Advantages of Partnering with VIRMEDY®

Expert Virtual Medical Assistants

Our virtual assistants are carefully selected and trained to handle healthcare specific tasks with precision and compliance. Whether it's medical billing, appointment scheduling, or patient record management, our team has the expertise to get the job done right

Cost-Efficiency

By outsourcing these vital administrative functions to our virtual medical assistants, you can significantly reduce the overhead costs associated with hiring in-house staff. We offer competitive pricing models to suit your specific needs. No setup fees and you can pick and choose who to work with.

Philippine Based Virtual Medical Assistants

The Philippines shines as a global outsourcing hub, boasting skilled healthcare professionals and robust English proficiency. Effective communication and patient understanding are our strengths here.

Unmatched Expertise

With nearly two decades of experience in the outsourcing industry through B7stars Connect, Virmedy inherits an unrivaled knowledge base in recruiting and managing a skilled workforce.

Compliance Assurance

Our virtual assistants are well-versed in the ever-changing landscape of healthcare regulations. They stay updated and adhere to industry regulations such as HIPAA to protect sensitive information

Remote Work Expertise

Virmedy is dedicated exclusively to providing virtual medical support. Recognizing the essential role of healthcare responsibilities, we ensure our ability to hire, train, and oversee the most skilled medical virtual assistants available

SERVICES OFFERED BY
VIRMEDY VIRTUAL MEDICAL ASSISTANTS

These represent the most commonly requested services, but our capabilities extend beyond these boundaries. With a vast pool of virtual Medical assistants in the market, we can accommodate a wide range of tasks required by healthcare professionals, as well as medical, dental and veterinary clinics

Bring a Virtual Medical Assistant on Board

Full-time Virtual Medical Assistant (40 hours/week)

NO RECRUITMENT CHARGES

NO SET-UP CHARGES

NO EQUIPMENT COST

NO HIDDEN FEES

RECEPTIONIST

Performs receptionist duties and administrative tasks for a medical facility, clinic, or healthcare provider from a remote location, often through telecommuting or telework arrangements.

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MEDICAL SCRIBE

A Virtual Medical Scribe is a trained professional who assists healthcare providers in real-time by documenting patient encounters and medical records, eliminating the need for the physician to handle time-consuming administrative tasks

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ADMIN SUPPORT

These Virtual Assistants play a vital role in ensuring the smooth operation of healthcare administrative processes and supporting healthcare providers in their work.

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MEDICAL BILLER

Medical billers play a critical role in the healthcare revenue cycle by ensuring that healthcare providers are properly reimbursed for the services they provide to patients.

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MEDICAL CODER

Their tasks include reviewing records, assigning codes for diagnoses and procedures, ensuring compliance with coding rules, and working on accurate billing and insurance claims.

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Join Our Agency:
Explore Exciting Opportunities as a
VIRMEDY Virtual Medical Assistant

Are you a dedicated healthcare professional seeking new horizons in the medical field? Our agency is thrilled to announce a unique opportunity for talented individuals like you to join our team as Virtual Medical Assistant. If you’re looking for a fulfilling and flexible career in healthcare, this is your chance to make a significant impact on patient care

Impactful Contributions

As a Virtual Medical Assistant with VERMIDY, you will play a pivotal role in improving patient care. By taking on administrative tasks, you help healthcare facilities operate more efficiently, allowing healthcare practitioners to focus on patient interactions

Work From
Home

We understand the importance of work-life balance. When you join our team, you will have the opportunity to work from home

Competitive Compensation

We offer competitive compensation packages, with opportunities for performance-based bonuses

Supportive Work Environment

You will be an integral part of a collaborative team that appreciates your contributions and encourages your growth.

QUALIFICATIONS

Application Requirements

Prospective candidates are required to satisfy the following conditions:

  • MUST be a Filipino Citizen; dual citizenship or permanent residency status will not be considered.
  • Must reside in the Philippines
  • Proof of your educational background or specialized training, which could include a degree or certification in your relevant area of expertise (for instance, nursing, medical transcription,  etc.)
  • A valid, government-issued photo identification (e.g., driver’s license, passport, or professional license)
  • NBI Clearance
  • Availability for full-time night shifts and weekends is essential, as our clients are based in the United States.
  • You should have a quiet workspace and maintain a professional setting

PC / LAPTOP Technical Requirements

  • Windows 10 / Windows 11
  • Intel i3 or Ryzen 3 / Intel i5 or Ryzen 5
  • At least 8gb RAM
  • Internet Speed: At least 50mb (Fiber or DSL ONLY)
  • MUST have a quality headset, not just earphones, featuring a dedicated microphone.
  • 720p/1080p Webcam
  • Dual monitors is recommended, but not mandatory.

Backup Requirements

Backup PC / Laptop:

  • You must have a backup PC or laptop with specifications that match or exceed those of your primary device.
  • If you don't already possess one, we will ask you to obtain one after your initial month of employment.

Backup Internet:

  • Backup Internet at least 25mb
  • or LTE connection (Prepaid Home Wifi)
  • If you don't already possess one, we will ask you to obtain one after your initial month of employment.

Backup Power:

  • Backup power station, extra laptop battery or generator
  • If you don't already possess one, we will ask you to obtain one after your initial month of employment.
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VIRTUAL MEDICAL CODER

MEDICAL CODER TASKS

REVENUE OPTIMIZATION

BENEFITS OF VIRTUAL
MEDICAL CODER

VIRMEDY  virtual medical coder is a trained professional who specializes in translating healthcare services, diagnoses, and procedures into universally recognized medical codes.

  • Can support your team by assigning precise medical codes to diagnoses, procedures, and services carried out during patient encounters, surgeries, and treatments.
  • Can aid in the examination of patient medical records, encompassing clinical notes, physician documentation, and test results, to extract pertinent data for coding purposes.
  • Ensure that the documentation supports the assigned codes and is compliant with coding guidelines and regulations.
  • Ensure the accuracy and completeness of medical coding to prevent errors, claim denials, and revenue loss.

Virtual Medical Coders play a crucial role in the revenue cycle by ensuring that services are properly coded, which directly impacts claims processing, reimbursement, and revenue generation.

  • Cost Savings: Virtual medical billing professionals either replace or complement your on-site staff, contributing to the reduction of overhead expenses linked to salary, physical office space, equipment, and employee benefits.
  • Enhanced Efficiency: Remote coders optimize coding processes, speeding up the billing and reimbursement cycle
  • Timely Revenue: Efficient coding leads to faster claims processing and reimbursement, resulting in improved cash flow for healthcare providers.
  • Enhanced Resource Allocation: Healthcare facilities can allocate resources that would have been spent on coding to other essential areas.

VIRTUAL MEDICAL BILLER

MEDICAL BILLER TASKS

REVENUE CYCLE MANAGEMENT

BENEFITS OF VIRTUAL MEDICAL BILLER

VIRMEDY virtual medical biller performs a range of core tasks essential to the medical billing and revenue cycle management process. Their responsibilities are crucial to ensuring healthcare providers receive proper reimbursement for the services they render

  • Prepare and review medical claims for accuracy, ensuring that all required information, codes, and documentation are complete and compliant with billing regulations.
  • Submit medical claims to insurance companies or government healthcare programs electronically or via paper submissions
  • Generate patient bills and statements, detailing services rendered, insurance adjustments, and patient responsibilities.
  • Process patient payments, including copayments, deductibles, and outstanding balances.
  • Investigate claim denials, resubmit corrected claims, and appeal denials when necessary.

These experts oversee the entire revenue cycle, from patient registration and insurance verification to claims processing and accounts receivable management. Their goal is to maximize revenue for healthcare providers while minimizing billing errors.

  • Cost Savings: Virtual medical billing professionals either replace or complement your on-site staff, contributing to the reduction of overhead expenses linked to salary, physical office space, equipment, and employee benefits.
  • Reduced Administrative Burden: Healthcare providers can delegate complex billing tasks to remote professionals, reducing their administrative workload.
  • Improved Cash Flow: Efficient billing processes lead to faster reimbursement, providing a more stable and predictable cash flow for healthcare providers.

VIRTUAL ADMIN
SUPPORT

ADMIN TASKS

INSURANCE VERIFICATION

PRIOR AUTHORIZATION

VIRMEDY Virtual Admin Support provides a wide range of administrative services from a remote location, offering a cost-effective solution while maintaining the highest standards of patient care and compliance

  • Accurately enter and maintain patient data, medical records, and administrative records in electronic health record (EHR) systems or other databases.
  • Ensure that all records are updated, organized, and compliant with healthcare data privacy regulations, such as HIPAA.
  • Manage healthcare providers’ schedules by scheduling and coordinating patient appointments, follow-up visits, and consultations.
  • Provide general administrative support, including sorting and managing emails, organizing documents, and assisting with paperwork and documentation.
  • Collecting patient insurance information, contacting insurance companies to verify coverage, and ensuring that the services provided align with the patient’s insurance plan.
  • Confirming a patient’s eligibility, coverage, and benefits under their health insurance plan to ensure accurate billing and reimbursement for healthcare services.
  • Assist in coordinating referrals to specialists or other healthcare providers, including obtaining prior authorizations and scheduling appointments.
  • Preauthorization follow-ups: In bureaucratic processes, merely submitting all the necessary requirements doesn’t mark the conclusion. Your VA would diligently follow up with insurance companies to secure a definitive resolution for your office, which could be approval, denial, or redirection.

VIRTUAL MEDICAL SCRIBE

REAL-TIME DOCUMENTATION

ENHANCED PRIVACY
PERCEPTION

BENEFITS OF VIRTUAL
MEDICAL SCRIBE

VIRMEDY virtual scribes participate in patient encounters via video conferencing from an offsite location. They assist healthcare providers by ensuring that patient encounters and medical records are accurately transcribed in electronic health records (EHR) systems, allowing providers to focus on patient care.

  • Remote virtual scribes listen to patient encounters via secure audio or video conferencing and transcribe the encounter into the EHR system in real-time.
  • review patient charts, enter relevant data, and ensure that all aspects of the patient encounter are accurately documented.
  • Remote virtual scribes are well-versed in medical terminology and coding, ensuring that procedures, diagnoses, and treatments are accurately recorded.

One downside of having an on-site scribe is the potential invasion of privacy, especially in the intimate setting of an examination room. Patients might feel uneasy with another person present during sensitive appointments. In contrast, a virtual medical scribe alleviates this concern, as patients perceive them as less intrusive, preserving the traditional sense of privacy in a doctor’s office.

  • Enhanced Efficiency: Remote virtual scribes allow healthcare providers to save time on documentation, enabling them to see more patients and improving overall workflow.
  • Cost Savings: Remote virtual scribes can be a cost-effective alternative to in-person scribes and reduce the need for additional on-site staff.
  • Focus on Patient Care: By taking over the documentation process, remote scribes allow healthcare providers to devote more time and attention to patient care.

VIRTUAL RECEPTIONIST

PATIENT INTERACTION

PATIENT REGISTRATION AND DOCUMENTATION

CUSTOMER SERVICE

VIRMEDY Virtual Medical Receptionists are responsible for a wide range of tasks that play a critical role in maintaining the smooth operation of healthcare facilities and ensuring quality patient experiences

  • Answering phone calls and responding to inquiries from patients.
  • Scheduling and managing patient appointments, including follow-up and rescheduling as needed.
  • Providing information about medical services, directions to the clinic, and appointment reminders
  • Collecting and verifying patient information, including personal details and insurance data.
  • Entering patient information accurately into electronic medical record (EMR) systems or other databases.
  • Ensuring all patient forms and consent documents are completed and filed correctly.
  • Ensuring data security and adherence to healthcare industry regulations when handling patient information.

Providing excellent customer service by addressing patient questions, concerns, and requests professionally and empathetically.

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